We are experiencing technical issues sending purchase confirmation emails to Microsoft, Sky and Yahoo addresses. If you have been affected please email [email protected] with a contact number, the email address used to book, full name, address and post code.

I haven't received my confirmation email, what should I do?

Please ensure you check your spam/junk folder for your email confirmation. If you still do not have this, please email a description of the problem and your contact details in a message to our Contact Centre team on [email protected] and they will be able to manually send over your confirmation email.

Please only send one message, emails are answered in order of oldest to newest so sending more than one may delay response time. 


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