ACCESSIBILITY

Yorkshire Wildlife Park has made every best effort to make the park accessible to everyone who visits us.

Pre-Arrival

For full details of directions to the park, public transport to the park and an interactive map showing our location, please visit our How to Get Here page. Alternatively, you can plan your journey by using our postcode, DN9 3HQ.

The nearest railway station and bus station (which are located in adjacent buildings) are located in Doncaster town centre, a 25 minute bus journey to the Park. Please see the how to get here page for more details. If you require a taxi from the train/bus station, there are accessible taxis available outside the train / bus station.

Due to the current Covid-19 pandemic and the additional cleaning measures in place.

Car Parking and Arrival

Yorkshire Wildlife Park (YWP) has on site car parking, including accessible parking spaces reserved for blue badge holders. If you wish to use your blue badge as proof of concessionary tickets please ensure you bring a photocopy or digital image of your blue badge into the Park.  If you are getting dropped off at YWP, there is a convenient drop off point in the main car park.

The main entrance to the park is located a short walk from the Yorkshire Hive car park.

Yorkshire Hive

The Yorkshire Hive is level and paved throughout.

The visitor Information Station is located by the Yorkshire Wildlife Park entrance through the Yorkshire Hive. This building contains a lowered counter section.

There are several independent shops in the Yorkshire Hive. They are all accessed via single-width or double doors. All staff will be more than happy to assist where required.

The Hive is well lit with artificial lighting for evening events and in the winter months when sunlight is reduced.

Courtyard

The courtyard is level and paved throughout.

The visitor Information Station is located to the immediate left as you enter the courtyard. There are two points of access to the Information Station; an access ramp with a shallow incline and steps to the right of the ramp. This building contains a lowered counter section.

There are 6 independent shops in the Courtyard area. They are all accessed via single-width doors. YWP staff are more than happy to assist where required.

The courtyard is well lit with artificial lighting for evening events and in the winter months when sunlight is reduced.

Cafés

YWP has 5 main eateries throughout the park, with additional snack bars open subject to visitor numbers. Safari Café serves bistro food and is accessible via a double-width door. The upper level of Safari Café can be accessed by stairs within the café, or via the entrance to the toilets in the courtyard through two single width doors. The toilets can be accessed by the same route as Information Station.

Monkey Playhouse Café is located inside the main park, immediately behind the entry ticket kiosks. Monkey Playhouse serves fast food and is wheelchair-friendly with two sets of double doors and a lowered counter. Staff are on hand to assist if needed. Access from the courtyard to Monkey Playhouse Café is level and paved.

¡Caramba! is located in the centre of the park, to the left of the crossroads. ¡Caramba! café is an outside café serving South American food. Access to outdoor seating areas in ¡Caramba! is via flat pathways. A central roofed area contains picnic benches with end space to accommodate wheelchair users.

Masai Café is situated at the far side of the Park near the Giraffe House, Land of the Tiger and Camels. It is a single storey café with two entrances, both with double doors. Staff are on hand to assist if required.

Tsavo Lodge Bakehouse is a café in a large tent situated alongside Monkey Playhouse, serving in the style of a food court. It can be accessed via 5 sets of double doors and is slabbed throughout. The escape route is identified by timber barriers to direct users away from the tents supporting frame.

If you have any special dietary requirements, don’t hesitate to let a member of staff in the relevant cafés know and they will do their best to accommodate your needs.

Public toilets

Toilet facilities are located throughout the park and disabled toilets do not require a radar key for entry. Please see below:

Safari Café: 1 disabled toilet with baby changing facility, hoist (SWL: 130kg) and 4.5ft changing bed (SWL: 200kg) (room dimensions=2.3m x 2.0m, door width=890mm), 2 male toilets with 4 urinals and 5 female toilets with baby changing.

Adjacent to Meerkat enclosure: 1 disabled toilet (dimensions=2m x 2.11m, door width=1m door opening =0.85m), 1 baby changing room with toilet cubicle, 2 male toilets with 3 urinals and 4 female toilets.

Monkey Playhouse Café: 1 disable toilet with baby changing (dimensions=1.9m x 1.5m, door width=0.8m), 3 male toilets with urinal trough and baby changing and 8 female toilets with baby changing. There 2 child-friendly toilets in the ladies toilets in Monkey Playhouse.

Caramba: 2 disabled toilets with baby changing (dimensions=2.1m x 2.1m, door width=0.91m, 2 male toilets with urinal trough and 7 female toilets.

Masai Café: 1 disabled toilet with baby changing (dimensions= 2.1m x 1.5m, door width- 0.9m), 1 male toilet with baby changing, 1 female toilet with baby changing

Tsavo Bakehouse: Available only in function bookings;  1 disabled toilet (dimensions 2.1m x 1.7m, door with 1.1m accessed through hall door width of 1m), 1 male toilet with urinal trough, 3 female toilets

Giraffe toilets: 1 disabled toilet with baby changing and hoist (dimensions=2.2m x 2.19m, door width= 1m), 1 male toilet baby changing with 3 urinals and 4 female toilets, 1 with baby changing.

Paths

The majority of the pathways throughout the main park are level, with shallow gradients in areas. All pathways are accessible to wheelchair users. As it is an outside attraction, we do advise visitors to dress appropriately, i.e. sturdy shoes etc. A wheelchair wash is available at the Tsavo Lawn wash station.

There are some natural pathways around the Lemur Woods area, the Jungle Lookout Play Area and between Project Polar and Land of the Tiger. Signs are in position to give information about this.

Seating and rest areas are located throughout the park.

Viewing

We have worked where possible to design animal enclosures so that our animals can be seen without looking through fences. For safety purposes our stand-off barriers are a minimum 1100mm in height, with mesh panel infills to allow for visibility.

We have 3 walkthrough enclosures (Wallaby Walkabout, Lemur Woods and South American Viva) where animals and visitors are not separated. Paths in these areas are all level.

We have ground-level, glass viewing panes for the following enclosures/animal houses; Leopard Heights, Giant Otters, Meerkat and Mongoose Mansion, Visayan Warty Pigs, Lemur Woods, Giant Anteaters, Common Marmoset and Armadillos.

Assistance dogs

Assistance dogs are welcome throughout the park, except in animal walkthrough areas.

Manual Wheelchairs

A limited number of Manual Wheelchairs are available to pre-book. Please call 01302 535057 to make your reservation. There is no problem with bringing your own wheelchair and the park is accessible.


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