We are aware some guest are facing issues with our Hotel booking system. Please contact the Hotel Reception directly on 01302 279494 who will be more than happy to assist you. Thank you for your understanding.

What's included in a Accessible Membership?

Along with all the other benefits of a Gold/Standard Annual Membership, you can bring a +1 carer with you!

Related FAQs

No a carer is automatically booked in with your online booking.

We accept blue badge holder ID’s, PIP and DLA as valid proof. This will only need to be presented at purchase point/initial pick up of membership card.

The carer is a non named individual that is present to support your during your visit. It does not need to be the same person on each visit.

Yes. Just call into the Guest Services building on arrival of your visit and we can transfer your membership to an accessible membership. Please remember to bring valid proof of disability on this visit.

Yes. As with all standard membership categories we ask that you book online in advance of your arrival.

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